Exchange Policy
Customer satisfaction is important to us.
Return Eligibility
Returns are accepted only if:
- Wrong product delivered
- Damaged product received
- Manufacturing defect
- Wrong size sent by us
Products must be:
- Unused
- Unwashed
- Original tags attached
- Original packaging available
- Return Request
Return request must be raised within 3 days of delivery.
Please share:
- Order Number
- Product photos
- Parcel opening video (recommended for damaged or incorrect items)
Non-Returnable Items
Returns are not accepted for:
- Products damaged after use
- Washed garments
- Altered products
- Clearance Sale items
- Gift Cards
- Customized orders
- Refund Process
Once the returned item is inspected and approved:
Refund will be processed within 5–7 business days
Refund will be credited to the original payment method or bank account (where applicable)
Shipping charges are non-refundable unless the error is from our side.